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RxTransport

RxTransport

With RxTransport, your patients are sure to reach their next medical appointment on time! Advantage Contact Center provides on-demand, non-emergency transport service to patients who need rides to medical appointments. RxTransport provides on-demand door-to-door car service without the use of a smartphone. This innovative transport solution will help increase productivity at your medical facility by reducing wait times and missed patient appointments while offering patients a reliable transport option.

Our customer service agents schedule medical appointments at private and public healthcare settings in 200 cities across the United States.

With RxTransport, your patients can:

  • Request a ride without needing a smartphone.
  • Request a ride without setting up an account.
  • Schedule a ride the same day or a week in advance.
  • Enjoy easy billing and a flat rate service fees with no hidden costs.
  • Easily cancel their ride with no fee within 10 minutes of the scheduled pick-up time.
  • Have a family call to schedule the patient’s rides.
  • Patient pick up/drop off is tracked so their family members can monitor transport.

How RxTransport works:

  • Your patient calls a toll-free number.
  • Our call agent capture the patient’s pick up and drop off locations.
  • Our agent schedules the pick up to assure on time arrival to your medical appointment.
  • The patient is charged for the ride along with a nominal service fee.
  • A ride confirmation, with the driver’s profile, is sent to patient via text or phone call.

Contact Advantage and find out about setting up an account for your medical facility.

Latest News

HIGHLIGHTS

January 3, 2017
Advantage launches new contact and transport solutions for healthcare provider..

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HIGHLIGHTS

January 3, 2017January 3, 2017
Advantage launches new contact and transport solutions for healthcare providers and patients. LATEST NEWS Advantage Launches Medical Contact Solutions Customer Interactions Firm Introduces RxScheduler and RxTransport PHILADELPHIA, Penn. — Jan 3, 2017 — Advantage Contact Center, a full service customer interaction and telemarketing firm based in Philadelphia, today announced the launch of medical scheduling and transport solutions for healthcare and medical research facilities. Leveraging web-based technologies and its best-in-class call agents, RxScheduler and RxTransport help healthcare providers provide safe and secure options for getting to their medical appointments. Click here to read full press release.