Medical Call Center Services
Enhance Patient Scheduling Capabilities and Decrease Appointment No-Shows
Attention physicians and medical research professionals! Advantage offers customized contact center services for medical practices and research facilities. Through our contact center program, RxScheduler, we provide enhanced appointment setting capabilities to medical and healthcare facilities. Utilizing an innovative share-riding platform, Advantage’s RxTransport program manages on-demand medical transport services for patients seeking non-emergency medical transportation.
Advantage Contact Center now offers RxScheduler, a customized appointment scheduling services for medical practices and research facilities. Our experienced call center agents will receive your medical office’s inbound calls and manage your entire appointment scheduling function. Moreover, your patients will be serviced by courteous and accurate call agents who provide an exceptional experience with each patient interaction. Click to read more.
With RXTransport, your patients are sure to reach their medical appointments on time! Advantage Contact Center provides on-demand, non-emergency transport to patients who need ride to medical appointments. RxTransport provides on-demand door-to-door car service without the use of a smartphone. This innovative transport solution will help increase productivity at your medical facility, reduce patient wait times, and lower the rate of appointment no shows while offering patients a reliable transport option. Click to read more.