We leverage web-based capabilities, including online chat and email contact to provide you with a more holistic campaign.
Engaging customers in direct web-based interactions, or online chat, is a highly effective way to increase sales, provide direct response to product/service inquiries, and enhance customer service. Advantage’s dedicated chat team will leverage its expertise with the LivePerson platform to help your company realize a higher level of online sales, improve customer satisfaction and, hence, make a positive contribution to your company’s bottom line.
Our Internet Interactions services, include:
• Online Chat
• Instant Messaging
Advantage can support your company in the following ways:
• Up-Sell and Cross-Sell Programs
• E-commerce Support
• Lead Generation
• Win-Back Programs
• Tech Support
• Account Info Updates
• Product & Service Inquiries
• Shipping & Delivery Inquiries